Customer Support

Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up window will show up. It offers detailed information about all the actions that you can carry out on the given page. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of how-to videos describing how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly get to know our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, take a look at our comprehensive FAQ section, which includes questions asked by real individuals and provides real solutions. We regulary update our FAQ section with new entries in an attempt to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can contact our fantastic team of tech support engineers available 24x7 and eager to help you with any question. Each trouble ticket you send will be responded to within one hour (the average support ticket response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.